Privacy Policy
- Introduction
Spudbar is committed to preserving your privacy. This Privacy Policy reflects our commitment to you, and sets out our policies and procedures in relation to how we collect and handle your personal information. Spudbar respects and upholds your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988 and any similar state or territory legislation applicable to Spudbar's operations.
This policy describes how we manage any personal information we have about you.
- What personal information about me does Spudbar collect or hold?
If you are a customer or prospective customer, Spudbar may collect or hold information received as the result of any dealing, transaction or interaction with you, including:
- your contact details, such as name, address, phone numbers and email address;
- any information you provide to us as a result of any dealing, transaction or interaction (for instance any feedback or requests for information); and
- any information you submit for the purposes of joining any rewards program (or other such program) or collected as part of the administration of any such program.
If you are a prospective franchisee, Spudbar may collect or hold information relevant to becoming a franchisee, including:
- your contact details, including name, address, phone numbers and email address; and
- financial and other related information you submit to us as part of your application to become a franchisee.
If you are an applicant for employment, Spudbar may collect or hold information relevant to such employment, including:
- your contact details, including name, address, phone numbers and email address; and
- employment and other information you submit to us as part of your application for employment (which includes any information contained in any resume you provide to us).
Spudbar may also collect or hold other information you have provided to us as a result of any dealing, transaction or interaction with us which is not specified above.
When you access our website we may automatically track information about you to do internal research and for statistical purposes. This may include your IP address, the URL you came from and the URL you next go to, the date and time of your visit to our site, and the pages accessed and documents downloaded.
If at any time you provide the personal information of another person to us then you must ensure that that person has read and understood this policy and separately consents to that personal information being used and disclosed by us for the above purposes.
- What does Spudbar do with my personal information?
We use personal information about you:
- to assist in providing goods and services to you;
- to assist in responding to any requests you make to us;
- to communicate promotional offers and special events;
- for our internal administrative, marketing, planning, product development and research requirements;
- to process and assess applications received by us (for instance in selecting franchisee candidates or employment candidates);
- to administer any completed agreement and provide the services thereunder;
- to administer any rewards program (or such other program) which Spudbar may decide to implement;
- for any purpose made known to you at the time of collection of your personal information.
Spudbar may disclose the information collected to agents and employees of Spudbar and/or franchisees of Spudbar and/or their agents or employees but only for the purpose for which such information was collected.
At any time you may opt out of receiving any communications from us (other than as required for the operation of our business, eg regarding payment of your account).
- Openness
You may request access to personal information we hold about you by writing to Spudbar's Privacy Officer at the address below. Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you access it (eg emailing or mailing it to you).
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it. We will consider if the information requires amendment.
If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.
Any questions about this policy, or any complaint regarding treatment of your privacy by us, should also be made in writing to the address below.
Our contact details are as follows:
Spudbar International
Suite 1/574 Plummer St
Port Melbourne VIC 3207
Phone: (03) 8638 9999
Fax: (03) 9646 5455
- Miscellaneous
In this policy "personal information" has the same meaning as under the Privacy Act. References to "Spudbar" are to Spudbar International Pty Ltd (ACN 129 585 100), Spudbar Operating Systems Pty Ltd (ACN 127 688 724) and Spudbar Pty Ltd (ACN 109 164 267).
This policy represents our policy as at 1st July 2009. We may change this policy from time to time. Although we intend to observe this policy at all times, it is not legally binding on Spudbar in any way. From time to time we may regard it as necessary or desirable to act outside the policy. Spudbar may do so, subject only to any other applicable contractual rights you have and any statutory rights you have under the Privacy Act or other applicable legislation.
